Trainings » MAPS – Methodology Analysis and Problem Solving

 

Duration: 2 days (16 hours)

Purpose:

Enable participants about the process of analysis and treatment of problems (including non-conformances), in order to conduct corrective and preventive actions appropriate to the needs.

Content:

Quality concepts according ISO 9000:2005;

Unconformities types;

Unconformities records;

Tools for the possible causes definitions;

Tools for cause analysis;

Action plan elaboration (can be used the company’s own model);

Efficiency verification;

Unconformities ending;

Practical exercises for all tools, including analysis causes and actions.

Prerequisites: These is not.