Trainings » Training Guidelines and Effectiveness Evaluation – NBR 10015

 

Duration: 1 day (8 hours)

Purpose:

Guide professionals who wish to carry out the management of formation of training in organizations, NBR ISO 10015:2001 standard based and with emphasis on training evaluation processes.

Content:

Solutions to optimize competencies framework.

Training needs specification.

Project, planning and training execution.

Monitoring and training process improvement.

Reaction evaluation.

Learning evaluation.

Behavior changes evaluation.

Results evaluation.

Training in investment return.

Prerequisite: Quality tools, NBR ISO 10015and ISO 9001:2008 knowledge.